Universal’s Endless Summer Resort – Dockside Inn and Suites

The location first and foremost is first class. This is the second time we have stayed at Dockside and we have never had to wait for longer than 3 minutes for a shuttle, which take around 7 minutes to get to Citywalk/the Parks. Location is also great for a couple of convenience stores (walgreens & 7/11) just outside the hotel grounds. There is also a KFC in the area but the hotel itself does quality southern fried chicken. Both Pool areas are really nice, rooms are great, really can’t say enough good things about this hotel, other than we have stayed here, we have stayed at Cabana Bay and we have stayed at the Hard Rock, and this is the one we keep coming back to. Food at this hotel is also a stand out worth noting, as are the poolside drinks (named after Wet N Wild slides) Another thing which is great that I don’t often see mentioned in reviews is the on demand movies on the tv’s in the rooms are free, whereas this isn’t the case at the other universal hotels we’ve stayed at.

The stay was excellent, and the room structure is very good. The hotel is well-organized, clean, easy to navigate, and the location is great. The Universal shuttle service to the parks works very well, being punctual and well-coordinated. The hotel is indeed large, and during holidays, it can get quite crowded, but it still offers great value. The Pier 8 restaurant also stands out, providing excellent service and options for celiacs or those with gluten sensitivity.

Dockside is safe and clean and usually well staffed, including the housekeeping staff. There are ample lifeguards who watch carefully and do not allow themselves to be distracted. The food court has a wonderful, friendly, competent staff and a varied menu with many sides. I love the fact that unlike Disney, they always offer soup. And, the bus service is excellent and particularly helpful for help with scooters.

- Lovely big room (we were upgraded to a suite at check in) - Nice vanity area with two sinks in the suite - Comfy Beds - Films relevant to the parks are available on the TV such as jurassic world / park films - Staff were lovely and very helpful throughout the resort.

Dockside inn is in a fantastic location, close to international drive and provides free shuttle buses to universal city walk and theme park. Has everything you need. Check in took for ever, queued for over 30 mins to check in and waited till 5pm for the room to be ready. Shame about the minimal sounding proofing used when building the hotel, rooms are very loud can hear other rooms and kids running up and down the landing. I had a suite room with plenty of space, however they are designed for 6 people, not nearly enough hanging space from clothes.