Room was very clean and spacious, we were on 10th floor, no noise at all. No issues using the lifts, plenty of them. Laundry facilities excellent. Large pool with plenty of sunbeds available. Excellenty situated hotel for ease of access to International Drive and surrounding area. Bus service to and from parks was outstanding, never waited more than 5 minutes on a bus. Staff extremely helpful.
Angela
September 2023
We we’re in Orlando for a cheer competition, and the location of Dockside was great. A 5 minute ride to the convention center, 10 minutes to Sea World and the complimentary shuttle service to Universal was fantastic! We never waited more than 5 minutes :). The cafeteria style restaurant on site was perfect for quick meals. The pool was clean and had enough seating. The bar was understaffed with long wait times. We had a 2 bedroom room with a little kitchen which was perfect for us. There is no luxury at this hotel and as other reviewers have said it is sorely lacking in storage space (3 drawers for a room for 4-6 people was definitely NOT enough) but we made do with our suitcases in the under bed storage area. Overall if your main reason for travel is To visit Universal and/or Sea World with younger children I would recommend!
Krista
April 2022
"The staff at the reception was super super nice, friendly, and willing to help. He provided very detailed, almost all the information that I needed, and was very patient. The room is very close to the hotel lobby (compare with the one in Disney, we need to walk a long way to the room building). The lobby food court also provide various of food. Free shuttle bus and earlier entrance to the park. Considering this as well as the price, it's a very worth option."
Xiao
September 2023
The facilities and location are excellent. The food in the restaurant was very good to excellent. The shuttle to the parks was very convenient.
Michael
September 2022
- great location on iDrive - walking distance to local restaurants and shops- - shuttle to parks is really good bonus - our stay coincided with the hurricane and the staff were great, - pool area nice
Andrew
Oktober 2022
Great location and access to parks via buses that you rarely had to wait for. Pools amazing, very clean property, laundry access great.
Michelle
September 2023
This was a great location with an excellent shuttle service to and from all the universal parks. The rooms were really clean and the housekeeping team were excellent. Pool areas were well kept, and although the hotel was extremely busy, it still didn't feel crowded due to the cleverly designed shared spaces. The rooms were also a great size.
Jeanette
Mac 2022
Fabulous hotel, it’s the little extras that really make it. Free towels at the pool, the swim nappies, life vests. The safety aspect at the pool with the lifeguards and the multiple drills they do. The heated pool. Refillable cups are well worth it, Pier diner lovely and very responsibly priced. Staff were great and not in your face at all, lovely relaxed vibe. Rooms very comfortable with great facilities and perfect with young kids. Would highly recommend this hotel and would absolutely stay again, loved it.
Sarah
Mei 2023
Staff tries hard. Love that there is no carpet. Stayed in suite, nice to have separate bedroom with its own TV.
Susan
Mei 2023
house keeping were amazing like wonderwoman and their supervisors were all amazing, Actually all the house keepers that came to our room were all so friendly and very kind , Please take good care of your house keepers because of them we enjoyed our stay so much.
Jenssen
Mei 2023